Magma Hospitality Services is hiring candidates for Customer Relation Officer job in Ahmedabad with an experience of 1 year(s). Candidate would be responsible for answering questions, handling complaints, and troubleshooting problems with our products and services. Candidates looking for Non Voice Process jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Customer Service Manager, Process Quality, Frontoffice, Operation Executive, Administration Executive.-High School Diploma or equivalent.
-Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
-Understanding of company products, services, and policies.
-Proficiency with computers, especially with CRM software, and strong typing skills.

Job Specification:

· Aggressive with Excellent Communication.

· Well versed with computer

· Good telephone & email etiquette.

Job Description:

· Service Reminders, Post Service Follow up & Service Feedback related callings.

· Co-ordination with various departments to collect customer database

· Responsible for satisfaction feedback calls to the customer at various stages of the service process.

· Maintaining daily reports related to calling