Job Description
-Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
-Understanding of company products, services, and policies.
-Proficiency with computers, especially with CRM software, and strong typing skills.
Job Specification:
· Aggressive with Excellent Communication.
· Well versed with computer
· Good telephone & email etiquette.
Job Description:
· Service Reminders, Post Service Follow up & Service Feedback related callings.
· Co-ordination with various departments to collect customer database
· Responsible for satisfaction feedback calls to the customer at various stages of the service process.
· Maintaining daily reports related to calling
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relation Officer position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
