Job Description
Company Description
nice Neotech Medical Systems Pvt. Ltd. is a leading provider of health care equipment, specializing in neonatal care equipment and anaesthesia machines. Located in Chennai, India, the company is committed to providing the highest quality of care to its customers.
Role Description
We are looking for a full-time Customer Relations Executive to join our team in Chennai. The successful candidate will be responsible for managing customer relations, ensuring customer satisfaction, and providing excellent customer service. This is an on-site role.
• Handle incoming walk-in customers, phone calls, appointments and messages. Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention.
Qualifications
• Interpersonal Skills, Client Relations, Customer Satisfaction, and Customer Service
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
• Previous experience in a customer relations role is preferred
nice Neotech Medical Systems Pvt. Ltd. is a leading provider of health care equipment, specializing in neonatal care equipment and anaesthesia machines. Located in Chennai, India, the company is committed to providing the highest quality of care to its customers.
Role Description
We are looking for a full-time Customer Relations Executive to join our team in Chennai. The successful candidate will be responsible for managing customer relations, ensuring customer satisfaction, and providing excellent customer service. This is an on-site role.
• Handle incoming walk-in customers, phone calls, appointments and messages. Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention.
Qualifications
• Interpersonal Skills, Client Relations, Customer Satisfaction, and Customer Service
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to multitask and prioritize tasks
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
• Previous experience in a customer relations role is preferred
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relations Executive position is now open for candidates interested in the MIS Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.