Job Description
Student Relations Manager -Job role and responsibilities:
We are a music education services organization. We cater to more than 400+ students to teach music and other services related to music.
Cultivating solid relationships with clients/students through the provision of exceptional after-sales service.
– Creating a positive onboarding experience for clients.
– Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
– Identifying ways to provide new marketing ideas to enhance the brand and also generate business opportunities for the client
– Maintaining an accurate record of all marketing activities
– Responding to client inquiries in a timely and professional manner.
– Training and providing overall guidance to client service employees.
– Ensuring that the end objective in mind is achieved
• Job Requirements:
Mentioned below are the mandatory skills and qualifications required for the client relationship executive job.
– Bachelor’s / masters degree in business administration or an industry-related field
Proficiency in English and Hindi and Marathi communication.
– Proven experience working as a client servicing executive.
– Proficiency in Microsoft Excel, Microsoft PowerPoint, Microsoft word
– Working knowledge of Customer Relationship Management (CRM) software.
– The ability to work efficiently under pressure.
– Excellent organizational and time management skills.
– Strong analytical and problem-solving skills.
– Effective communication skills.
– Exceptional customer service skills
– Basic knowledge of branding
– Basic knowledge of marketing
– Understanding of digital marketing is a plus
We are a music education services organization. We cater to more than 400+ students to teach music and other services related to music.
Cultivating solid relationships with clients/students through the provision of exceptional after-sales service.
– Creating a positive onboarding experience for clients.
– Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
– Identifying ways to provide new marketing ideas to enhance the brand and also generate business opportunities for the client
– Maintaining an accurate record of all marketing activities
– Responding to client inquiries in a timely and professional manner.
– Training and providing overall guidance to client service employees.
– Ensuring that the end objective in mind is achieved
• Job Requirements:
Mentioned below are the mandatory skills and qualifications required for the client relationship executive job.
– Bachelor’s / masters degree in business administration or an industry-related field
Proficiency in English and Hindi and Marathi communication.
– Proven experience working as a client servicing executive.
– Proficiency in Microsoft Excel, Microsoft PowerPoint, Microsoft word
– Working knowledge of Customer Relationship Management (CRM) software.
– The ability to work efficiently under pressure.
– Excellent organizational and time management skills.
– Strong analytical and problem-solving skills.
– Effective communication skills.
– Exceptional customer service skills
– Basic knowledge of branding
– Basic knowledge of marketing
– Understanding of digital marketing is a plus
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relations Manager position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.