*Student Relations Manager -Job role and responsibilities:*

We are a music education services organization. We cater to more than 400+ students to teach music and other services related to music.

Cultivating solid relationships with clients/students through the provision of exceptional after-sales service.

– Creating a positive onboarding experience for clients.

– Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.

– Identifying ways to provide new marketing ideas to enhance the brand and also generate business opportunities for the client

– Maintaining an accurate record of all marketing activities

– Responding to client inquiries in a timely and professional manner.

– Training and providing overall guidance to client service employees.

– Ensuring that the end objective in mind is achieved
• Job Requirements:*
Mentioned below are the mandatory skills and qualifications required for the client relationship executive job.

– Bachelor’s / masters degree in business administration or an industry-related field

Proficiency in English and Hindi and Marathi communication.

– Proven experience working as a client servicing executive.

– Proficiency in Microsoft Excel, Microsoft PowerPoint, Microsoft word

– Working knowledge of Customer Relationship Management (CRM) software.

– The ability to work efficiently under pressure.

– Excellent organizational and time management skills.

– Strong analytical and problem-solving skills.

– Effective communication skills.

– Exceptional customer service skills

– Basic knowledge of branding

– Basic knowledge of marketing

– Understanding of digital marketing is a plus