Customer Relationship Executive

💰 ₹18,000 - ₹28,800 (Est.) 📍 Jalandhar 🕐 5 days ago

Job Description

Customer Relationship Manager Job Description : -

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Customer Relationship Manager Responsibilities:

Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.

Customer Relationship Manager Requirements:

A bachelor’s degree in administration or a related field.A minimum of 3 years’ experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.

Job Types: Full-time, Fresher

Pay: ₹10,330.47 - ₹20,170.84 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift

Supplemental pay types:

Commission payPerformance bonusYearly bonus

COVID-1+ considerations:
wear a mask

Ability to commute/relocate:

near bus stand , Jalandhar - 144001, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)Customer service: 1 year (Preferred)

Language:

English (Preferred)

Speak with the employer
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💡 Quick Summary

Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the Fresher Jobs sector. This role in Jalandhar offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.

Sponsored

Job Details

Company Name: WIZE ENTERPRISES

Frequently Asked Questions

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The expected salary for Customer Relationship Executive in Jalandhar is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Relationship Executive is an on-site position based in Jalandhar. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Relationship Executive. Previous experience in Fresher Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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