Job Description
Job description
Responsibilities
• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Requirements
• Prior experience with Real-estate company work or customer service and call centers in relevant job roles.
• Must know the basic work of Excel. Word, PPT.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
Job Types: Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹20,000.00 per month
Benefits:
• Leave encashment
• Paid sick time
• Paid time off
Day range:
• Need to work on Sunday.
Shift:
• Day shift
• Fixed shift
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹20,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Day shift
Supplemental pay types:
• Overtime pay
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1 7+84+74344
Responsibilities
• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Ensure you follow the customer service script provided by the company for uniformity.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain good customer relations.
• Meet personal targets and work towards meeting team targets.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.
Requirements
• Prior experience with Real-estate company work or customer service and call centers in relevant job roles.
• Must know the basic work of Excel. Word, PPT.
• Good knowledge of CRM practices and systems.
• Customer-oriented attitude with professionalism.
• Strong multitasking, time management, and target achieving skills.
• Excellent communication and listening skills with good command over the English language.
Job Types: Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹20,000.00 per month
Benefits:
• Leave encashment
• Paid sick time
• Paid time off
Day range:
• Need to work on Sunday.
Shift:
• Day shift
• Fixed shift
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ₹12,000.00 - ₹20,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Day shift
Supplemental pay types:
• Overtime pay
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
Speak with the employer
++1 7+84+74344
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
