Job Description
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Job type
Full-time
Benefits & Perks
Provident Fund
Benefits
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Provident Fund
Full Job Description
About vmedulife Software
vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.
Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.
We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
Roles and Responsibilities
Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
Provide client support and handle client communications effectively.
Ensure that client requests are handled timely and accurately.
Calling the client professionally regularly for feedback on our service.
Update customer information in the customer service database during and after each call.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Provide accurate, valid, and complete information by using the right methods/tools.
Requirements:
Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
Hindi and English Communication Skills are mandatory.
Knowledge of customer service principles and practices.
Maintains composure and patience with customers.
A strong sense of professionalism and discretion is required.
Be familiar and should have a working knowledge of excel, word.
Graduate with at least 6 months of experience in customer support
Work Location:
2nd Floor, EFC Business Centre,
Hinjewadi Rajiv Gandhi Infotech Park,
Hinjawadi, Pune,
Maharashtra 411057
Benefits:
01. Employee Provident Fund and ESIC
02. More opportunities to learn
03. Unique experience
04. Minimal supervision
05. Opportunities for innovation
06. Employee Training
07. Personal Growth Development
Job Type: Full-time
Hiring Insights
Job activity
Posted Today
No matching job preferences
Job type
Full-time
Benefits & Perks
Provident Fund
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
About vmedulife Software
vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.
Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.
We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
Roles and Responsibilities
Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
Provide client support and handle client communications effectively.
Ensure that client requests are handled timely and accurately.
Calling the client professionally regularly for feedback on our service.
Update customer information in the customer service database during and after each call.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Provide accurate, valid, and complete information by using the right methods/tools.
Requirements:
Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
Hindi and English Communication Skills are mandatory.
Knowledge of customer service principles and practices.
Maintains composure and patience with customers.
A strong sense of professionalism and discretion is required.
Be familiar and should have a working knowledge of excel, word.
Graduate with at least 6 months of experience in customer support
Work Location:
2nd Floor, EFC Business Centre,
Hinjewadi Rajiv Gandhi Infotech Park,
Hinjawadi, Pune,
Maharashtra 411057
Benefits:
01. Employee Provident Fund and ESIC
02. More opportunities to learn
03. Unique experience
04. Minimal supervision
05. Opportunities for innovation
06. Employee Training
07. Personal Growth Development
Job Type: Full-time
Hiring Insights
Job activity
Posted Today
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Executive| Hinjewadi| Pune position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
