Job Description
Job details
No matching job preferences
Salary
₹18,000 - ₹23,000 a month
Job type
Full-time
Shift and schedule
Day shift
Benefits & Perks
Provident Fund
Qualifications
English (Required)
Customer service: 1 year (Preferred)
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
To deliver world class service and go out of your way to find solutions and make our Traya users delighted in a fast paced, structured customer care environment.
● Prompt with responses & give accurate solutions for our users over Emails & Calls with maximum customer satisfaction.
● Regular follow-ups and build and nurture relationships to deliver quality service over Emails & Calls on every interaction.
● To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
● List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.
● Demonstrated consultative experience, ability to influence, resourceful
● Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
● To collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers.
● To prepare observations to stakeholders to help derive better actions for continuous improvement
Job Type: Full-time
Salary: ₹18,000.00 - ₹23,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required)
Speak with the employer
++1 +81+03+215
Hiring Insights
Hiring 7 candidates for this role
Job activity
Posted 1 day ago
No matching job preferences
Salary
₹18,000 - ₹23,000 a month
Job type
Full-time
Shift and schedule
Day shift
Benefits & Perks
Provident Fund
Qualifications
English (Required)
Customer service: 1 year (Preferred)
Benefits
Pulled from the full job description
Provident Fund
Full Job Description
To deliver world class service and go out of your way to find solutions and make our Traya users delighted in a fast paced, structured customer care environment.
● Prompt with responses & give accurate solutions for our users over Emails & Calls with maximum customer satisfaction.
● Regular follow-ups and build and nurture relationships to deliver quality service over Emails & Calls on every interaction.
● To ensure complete ownership of customer Queries and guarantee end-to-end satisfaction with our services.
● List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.
● Demonstrated consultative experience, ability to influence, resourceful
● Gather relevant information from customers as required and update it accurately to facilitate the decisioning process
● To collaborate with various teams within the ecosystem of Traya to identify optimal solutions for our customers.
● To prepare observations to stakeholders to help derive better actions for continuous improvement
Job Type: Full-time
Salary: ₹18,000.00 - ₹23,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Experience:
Customer service: 1 year (Preferred)
Language:
English (Required)
Speak with the employer
++1 +81+03+215
Hiring Insights
Hiring 7 candidates for this role
Job activity
Posted 1 day ago
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
