Job Description
Customer Relationship Executive
Key Responsibilities: -
• Responsible for integrating people, processes, and technologies to facilitate and strengthen relationships with customers.
• Maintain a strong relationship with existing and new clients.
• Act as a mediator between technical team and customer.
• Identify possible opportunities / growth prospects. Execution of same along with subject matter expert.
• Suggest a scalable solution to customers within their budget.
• Ensuring customers’ expectations are met against promised to deliver.
• Resolve Customer complaints quickly and efficiently.
• Keep customers updated on the latest products and best industry practices.
• Should help the company to stay connected with customers, streamline processes, and improve profitability.
• Effectively represent the company and focuses on expanding company’s growth.
Desired Skills: -
• Should have good excellent speaking, listening, and writing skills to interact well with customers and the organization’s employees and vendors.
• Problem solving ability.
• Strong negotiation and influencing skills.
• Should be well worse with situational awareness.
Experience: 0-1 Years
Educational Qualification: BSC IT, BE, Any Graduates
Professional Certification: BBA/ MBA, Advance diploma in Customer Relationship Management
Key Responsibilities: -
• Responsible for integrating people, processes, and technologies to facilitate and strengthen relationships with customers.
• Maintain a strong relationship with existing and new clients.
• Act as a mediator between technical team and customer.
• Identify possible opportunities / growth prospects. Execution of same along with subject matter expert.
• Suggest a scalable solution to customers within their budget.
• Ensuring customers’ expectations are met against promised to deliver.
• Resolve Customer complaints quickly and efficiently.
• Keep customers updated on the latest products and best industry practices.
• Should help the company to stay connected with customers, streamline processes, and improve profitability.
• Effectively represent the company and focuses on expanding company’s growth.
Desired Skills: -
• Should have good excellent speaking, listening, and writing skills to interact well with customers and the organization’s employees and vendors.
• Problem solving ability.
• Strong negotiation and influencing skills.
• Should be well worse with situational awareness.
Experience: 0-1 Years
Educational Qualification: BSC IT, BE, Any Graduates
Professional Certification: BBA/ MBA, Advance diploma in Customer Relationship Management
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
