Customer Relationship Executive
Job details
No matching job preferences
Salary
₹16,000 - ₹20,000 a month
Job type
Full-time
Shift and schedule
Day shift
Benefits & Perks
Work from home, Provident Fund, Health insurance
Qualifications
Total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
English (Preferred)
Benefits
Pulled from the full job description
Health insurance
Provident Fund
Work from home
Full Job Description
Position Title: Customer Relationship Manager
About QUP APP-Consult with your patients online to keep them safe. Q UP online consultation provides a seamless experience and offers the ease of offline patient consultation in a secure online environment. With Q UP, patients can get access to their trusted physician online and allows them to share files, images, and even reports, to get a great consultation experience.
Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.
Job Responsibilities
· Building and maintaining profitable relationships with key customers.
· Building and maintain profitable relationship with doctors
· Overseeing the relationship with customers handled by your team.
· Resolving customer complaints quickly and efficiently.
· Keeping customers updated on the latest products in order to increase sales.
· Meeting with managers in the organization to plan strategically.
· Expanding the customer base by upselling and cross-selling.
· Understanding key customer individual needs and addressing these.
· Conducting business reviews using CRM programs.
· Lead Generation
Requirements
1-4 years of experience
Graduate/Post Graduate
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
Willing to Travel
Good Convincing Skills
CTC: As per industry standards and skills set availing.
Job Type: Full-time
Salary: ₹16,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Work from home
Schedule:
Day shift
Supplemental pay types:
Yearly bonus
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
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