Customer Relationship Executive

💰 ₹50,400 - ₹80,640 (Est.) 📍 Pune

Job Description

Job details
No matching job preferences
Salary
₹+,000 - ₹13,000 a month
Job type
Full-time
Shift and schedule
Day shift
Full Job Description
Job description

Company profile:

First cry.com is Asia's largest online shopping portal for kids and baby products with more than +0000 products

and over + lac happy customers. The company has been growing rapidly since its inception in 2010 from 4

members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has

presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more

than 300+ stores opened across various states in India making it the second largest player in offline stores.

Job Description: Candidates with strong communication skills who can make customers feel welcome in our

store will stand out. You will help identify client needs and answer questions about our products and services and

recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints

will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent

customer service and meet sales quotas for our business.

Project Description: (Project on which the new hire will work)

Ø · Proven work experience as a Retail Sales Representative or Sales Associate or similar role

Ø · Understanding of the retail sales process

Ø · Familiarity with consumer behavior principles

Ø · Knowledge of inventory stocking procedures

Ø · Basic math skills

Ø · Track record of achieving sales quotas

Ø · Excellent communication skills, capable of building trusting relationships

Ø · Ability to perform in fast-paced environments

Ø · Flexibility to work various shifts

Roles and responsibilities:

Ø ·Greet and direct customers

Ø ·Provide accurate information (e.g. product features, pricing and after-sales services)

Ø · Answer customers’ questions about specific products/services

Ø · Conduct price and feature comparisons to facilitate purchasing

Ø · Cross-sell products

Ø · Stay up-to-date with new products/services

Job Type: Full-time

Salary: ₹+,000.00 - ₹13,000.00 per month

Schedule:

Day shift
Speak with the employer
++1 883+728441

Hiring Insights
Hiring 5 candidates for this role

💡 Quick Summary

Seeking a career-building opportunity? The Customer Relationship Executive position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

Sponsored

Job Details

Company Name: FirstCry.com

Frequently Asked Questions

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The expected salary for Customer Relationship Executive in Pune is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Relationship Executive is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Relationship Executive. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
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