Customer Relationship Management Consultant

Business Requirement Document (BRD) writing.

Requirement gathering.

Domain Expertise:

Experience deploying.

Hands-on experience preferred with Salesforce or Microsoft Dynamics 365.

RFP Process Management:

Preparing Request for Proposal (RFP) documentation and scoring.

Issuing RFPs to vendors.

Organizing vendor demos.

Reviewing and providing feedback on vendor submissions.

Conducting RFP scoring and providing vendor recommendations.

Preferred Background:

Techno-functional expertise with a strong foundation in business skills.