Customer Relationship Management Specialist

Job Title: Customer Support Executive

• Location: PAN India

• Experience: Fresher and experienced both can apply

• Employment Type: Full-Time/part time

About the Role:

We’re looking for a Customer Support Executive who is passionate about helping people and solving problems. You’ll be the first point of contact for our customers, ensuring a smooth, friendly, and efficient support experience.Key Responsibilities:

• Respond to customer queries via [chat / email / phone / whatsapp]

• Resolve customer complaints and provide appropriate solutions

• Maintain a high level of professionalism and empathy with customers

• Document customer interactions and escalate issues as needed

• Follow up to ensure full resolution of customer issues

• Collaborate with internal teams to improve customer experience

Requirements:

• Excellent verbal and written communication skills

• Strong problem-solving and interpersonal skills

• Ability to stay calm and patient with difficult customers

• Familiarity with CRM tools is a plus

• Willingness to work in 24/7 shifts with rotational offs

Perks & Benefits:

• Competitive salary and incentives

• Growth and training opportunities

• Friendly and supportive work environment

• WFH will be provided candidate should have its own system

• 5 days working

How to Apply:

apply directly through the link https://arieswolf.in/career

OR

Apply directly through LinkedIn.