Job Description
Setting customer expectations and revenue goals.
Identifying customer demands and requirements.
Developing plans to address customer-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Planning strategies for customer care and conflict resolution.
Cross-selling products and services to the customer.
Advising customers on cost-effectiveness.
Overseeing the activities of the sales team.
Offering exceptional customer service to customers.
Negotiating agreements with customers.
Maintaining good relationships with customers.
Approaching prospective customers to build rapport.
Taking feedback from customers to ensure they are satisfied with the service.
Adhering to all the rules and regulations of the company.
Researching the competitors and devising plans accordingly.
Staying updated with the latest ways to retain customers.
Requirements
Bachelor’s degree in Business Administrator, Marketing or a relevant field.
2 years of experience working as a Customer Relationship Manager or a similar role in the Customer Servicedepartment.
Demonstrate the ability to work in teams and independently.
Excellent organizational and interpersonal skills.
Outstanding oral and written communication skills.
Good customer service skills.
Exceptional negotiation and sales skills.
Proficiency in Microsoft Office Tools.
Sound knowledge of the company’s products and services.
Ability to maintain sensitive and confidential information.
Excellent presentation skills.
Ability to maintain a positive attitude.
Exceptional people and problem-solving skills.
Job Types: Full-time, Regular / Permanent
Pay: ₹15,000.00 - ₹40,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Jaipur - 302004, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 2 years (Preferred)
Customer service: 2 years (Preferred)
Language:
English (Preferred)
Identifying customer demands and requirements.
Developing plans to address customer-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Planning strategies for customer care and conflict resolution.
Cross-selling products and services to the customer.
Advising customers on cost-effectiveness.
Overseeing the activities of the sales team.
Offering exceptional customer service to customers.
Negotiating agreements with customers.
Maintaining good relationships with customers.
Approaching prospective customers to build rapport.
Taking feedback from customers to ensure they are satisfied with the service.
Adhering to all the rules and regulations of the company.
Researching the competitors and devising plans accordingly.
Staying updated with the latest ways to retain customers.
Requirements
Bachelor’s degree in Business Administrator, Marketing or a relevant field.
2 years of experience working as a Customer Relationship Manager or a similar role in the Customer Servicedepartment.
Demonstrate the ability to work in teams and independently.
Excellent organizational and interpersonal skills.
Outstanding oral and written communication skills.
Good customer service skills.
Exceptional negotiation and sales skills.
Proficiency in Microsoft Office Tools.
Sound knowledge of the company’s products and services.
Ability to maintain sensitive and confidential information.
Excellent presentation skills.
Ability to maintain a positive attitude.
Exceptional people and problem-solving skills.
Job Types: Full-time, Regular / Permanent
Pay: ₹15,000.00 - ₹40,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Jaipur - 302004, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 2 years (Preferred)
Customer service: 2 years (Preferred)
Language:
English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Manager|Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.