Job Description
Full Job Description
Real Estate client of Artemy requires
Asst Manager /Executives - Customer Relations
· Be the face of Company for interacting and addressing the queries of customer by maintaining strong public relations
· Ensure high service levels and promptness in anchoring customers after Sales from Intro till handover
· Handle post-sales starting from handling booking forms, sending welcome mail, booking confirmation.
· Log the booking in the ERP and maintain complete database of Customer including their personal files.
· Coordinate with the customers & reputed bankers for customers loan sanction and disbursement
· Follow up with customers on payment dues and update all communication with the customer.
· Work on collection targets every month and achieving the same in time
· Ensure receipts for payments are sent on time and handle payment defaults and recovery.
· Regular communication to customer about apt progress of project in coordination with Project team..
· Plan and coordinate execution of various Agreements, etc.
· Attend, Investigate and resolve customer enquiries or complaints in an empathetic manner.
· Worked closely with Marketing and Sales, legal and Finance team to render efficient and effective service to the customers.
· Maintain the relationship with the existing customers & generating the leads
· Schedule the registrations. Coordinating with customers about the process, Legal team – To prepare necessary documents, Accounts team – To get the payment clearance.
· Maintain the relationship with the existing customers & generating the leads
· Prepare daily, Monthly, Projection report and Other MIS for the Management
Skills required
· Bachelor's/Masters degree in Business, Marketing, Communications, or related field
· Min 4 years of experience in Customer Relations preferably in Real Estate
· Excellent convincing & listening skills.
· Detailed knowledge of Information Builders product offering
· Well-organized and target oriented.
Good working knowledge of MS Office and ERP.
Job Type: Full-time
Salary: ₹25,000.00 - ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Commission pay
Application Question(s):
Do you have experience in follow up of payments and collections
Experience:
min. 4 yrs exp as customer relation in Relal Estate industry (Required)
Real Estate client of Artemy requires
Asst Manager /Executives - Customer Relations
· Be the face of Company for interacting and addressing the queries of customer by maintaining strong public relations
· Ensure high service levels and promptness in anchoring customers after Sales from Intro till handover
· Handle post-sales starting from handling booking forms, sending welcome mail, booking confirmation.
· Log the booking in the ERP and maintain complete database of Customer including their personal files.
· Coordinate with the customers & reputed bankers for customers loan sanction and disbursement
· Follow up with customers on payment dues and update all communication with the customer.
· Work on collection targets every month and achieving the same in time
· Ensure receipts for payments are sent on time and handle payment defaults and recovery.
· Regular communication to customer about apt progress of project in coordination with Project team..
· Plan and coordinate execution of various Agreements, etc.
· Attend, Investigate and resolve customer enquiries or complaints in an empathetic manner.
· Worked closely with Marketing and Sales, legal and Finance team to render efficient and effective service to the customers.
· Maintain the relationship with the existing customers & generating the leads
· Schedule the registrations. Coordinating with customers about the process, Legal team – To prepare necessary documents, Accounts team – To get the payment clearance.
· Maintain the relationship with the existing customers & generating the leads
· Prepare daily, Monthly, Projection report and Other MIS for the Management
Skills required
· Bachelor's/Masters degree in Business, Marketing, Communications, or related field
· Min 4 years of experience in Customer Relations preferably in Real Estate
· Excellent convincing & listening skills.
· Detailed knowledge of Information Builders product offering
· Well-organized and target oriented.
Good working knowledge of MS Office and ERP.
Job Type: Full-time
Salary: ₹25,000.00 - ₹45,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Commission pay
Application Question(s):
Do you have experience in follow up of payments and collections
Experience:
min. 4 yrs exp as customer relation in Relal Estate industry (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Relationship Officer position is now open for candidates interested in the MIS Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.