Customer Relationship Officer (Location ...MFT7455

Retail BankingCity - Ahmedabad
Required Experience
0 - 3 Years
Posted On
05 Sep 2024
Basic Section
No. Of Openings
6
Grade
NA1
Designation
Others
Closing Date
31 Oct 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
West 1 Zone
Sub Org Unit 5
Gujarat 1 Cluster
Sub Org Unit 6
Ahmedabad - Branch
Branch/Department Code
262
Branch/Department Name
Ahmedabad - Branch
Country
India
Geographic Zone
West
State
Gujarat
City
Ahmedabad
Worksite
City - Ahmedabad
Worksite Code
Generic - Ahmedabad
Skills
Skill

CUSTOMER SERVICE

CROSS SELLING

LEAD GENERATION

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available

Job Description
Job Role: Customer Relationship Officer

Job Purpose

Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.


Functional Responsibilities

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential