Description
Customer Relationship Officer (Location ...MFT8555
Retail BankingAnaparathi
Required Experience
0 - 12 Years
Posted On
30 Nov 2024
Basic Section
No. Of Openings
1
Grade
NA1
Designation
Others
Closing Date
31 Mar 2024
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking - South 2
Sub Org Unit 4
APT Zone
Sub Org Unit 5
Rajamundry Cluster
Sub Org Unit 6
Rajamundry - Branch
Branch/Department Code
221
Branch/Department Name
Rajamundry - Branch
Country
India
Geographic Zone
South
State
Andhra Pradesh
City
East Godavari
Worksite
ANAPARATHI
Worksite Code
615
Skills
Skill
CROSS SELLING
CUSTOMER SERVICE
CLIENT RELATIONS
DOCUMENTATION
SALES
Minimum Qualification
GRADUATION
CERTIFICATION
No data available
Working Language
ENGLISH
TELUGU
Job Description
Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.
Functional Responsibilities
Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
Informing customers about bank products and services
Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete
Maintaining and balancing cash drawers and reconciling discrepancies
Packaging cash and rolling coins to be stored in drawers or the bank vault
Keeping a clean, organized work area and a professional appearance
Handling currency, transactions, and confidential information in a responsible manner
Maintains customer confidence and protects bank operations by keeping information confidential