Job Description
C
Confidential
WE ARE HIRING Team Leader Tele Collection
Confidential • Bengaluru, Karnataka • via OLX
2 days ago
Full–time
No Degree Mentioned
Apply on OLX
Job description
WE ARE HIRING
Are you looking for a Job?
Open Position:
• Team Leader
• Tele Collection Executive
Should know Kannada, Hindi, English, Tamil, and Telugu.
• For Tele Collection Executive Experience with a DRA Certificate, you can apply for both.
Report this listing
T
Team Works Consultancy
Customer Resolutions Professional - BPO (2-10 yrs)
Team Works Consultancy • Bengaluru, Karnataka • via Updazz.com
Full–time
Apply on Updazz.com
Job description
- Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.
- Provide accurate and relevant information to the customer.
- Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)
- Effectively provide prompt, accurate and professional responses to customer inquiries
- Successfully resolve routine inquiries regarding payments, escrow, loan terms etc.
- Display active listening skills
- Document loan activity on MSP
- Actively collect on past due payments
- Establish payment arrangements and determine strategies to resolve delinquency
- Foreclosure questions and concerns
- Determine the reason for default
- Counsel customers about consequences of delinquency
- Maintaining service levels and call center performance metrics - Schedule Adherence, Average Call Handle Time, Attendance / Availability
- Payment Collection and Deal Production
Stable Internet connection - Hybrid work from home model. May be required to work in the office eventually
EDUCATION / EXPERIENCE
- College degree preferred
- Open to College undergraduates with 12 months BPO experience preferable in collections department
- Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls
- Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things
- Ability to work independently
- 6 months - 1-year International voice experience
Immediate joiner - 0-15 days
- Excellent Communication skills - Both verbal and Written
- Must be Willing to work on rotational shifts
-Must be willing to work from office for initial 6 months
- Educational Background - Any graduate(+12 is also fine)
Confidential
WE ARE HIRING Team Leader Tele Collection
Confidential • Bengaluru, Karnataka • via OLX
2 days ago
Full–time
No Degree Mentioned
Apply on OLX
Job description
WE ARE HIRING
Are you looking for a Job?
Open Position:
• Team Leader
• Tele Collection Executive
Should know Kannada, Hindi, English, Tamil, and Telugu.
• For Tele Collection Executive Experience with a DRA Certificate, you can apply for both.
Report this listing
T
Team Works Consultancy
Customer Resolutions Professional - BPO (2-10 yrs)
Team Works Consultancy • Bengaluru, Karnataka • via Updazz.com
Full–time
Apply on Updazz.com
Job description
- Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.
- Provide accurate and relevant information to the customer.
- Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)
- Effectively provide prompt, accurate and professional responses to customer inquiries
- Successfully resolve routine inquiries regarding payments, escrow, loan terms etc.
- Display active listening skills
- Document loan activity on MSP
- Actively collect on past due payments
- Establish payment arrangements and determine strategies to resolve delinquency
- Foreclosure questions and concerns
- Determine the reason for default
- Counsel customers about consequences of delinquency
- Maintaining service levels and call center performance metrics - Schedule Adherence, Average Call Handle Time, Attendance / Availability
- Payment Collection and Deal Production
Stable Internet connection - Hybrid work from home model. May be required to work in the office eventually
EDUCATION / EXPERIENCE
- College degree preferred
- Open to College undergraduates with 12 months BPO experience preferable in collections department
- Ability to handle customer escalations and is the go-to person for leadership to handle more difficult calls
- Demonstrates positive attitude, adds to a positive team morale and is eager to take on and learn new things
- Ability to work independently
- 6 months - 1-year International voice experience
Immediate joiner - 0-15 days
- Excellent Communication skills - Both verbal and Written
- Must be Willing to work on rotational shifts
-Must be willing to work from office for initial 6 months
- Educational Background - Any graduate(+12 is also fine)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Resolutions Professional - BPO (2-10 yrs) position is now open for candidates interested in the Work from home Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
