Job Description
We are hiring candidates with fluent communication skills in English.
Responsibilities
● Maintaining a positive, empathetic and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
● Communicating with customers through various channels.
● Acknowledging and resolving customer complaints.
● Knowing our products inside and out so that you can answer questions.
● Processing orders, forms, applications, and requests.
● Keeping records of customer interactions, transactions, comments and complaints.
● Communicating and coordinating with colleagues as necessary.
● Providing feedback on the efficiency of the customer service process.
● Managing a team of junior customer service representatives.
● Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Salary: ₹15,000.00 - ₹50,000.00 per month
Schedule:
Night shift
Supplemental pay types:
Commission pay
Performance bonus
Ability to commute/relocate:
Mohali, Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 1 year (Preferred)
BPO: 1 year (Required)
Speak with the employer
++1-XXXXXXXXXX
Hiring Insights
Responsibilities
● Maintaining a positive, empathetic and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
● Communicating with customers through various channels.
● Acknowledging and resolving customer complaints.
● Knowing our products inside and out so that you can answer questions.
● Processing orders, forms, applications, and requests.
● Keeping records of customer interactions, transactions, comments and complaints.
● Communicating and coordinating with colleagues as necessary.
● Providing feedback on the efficiency of the customer service process.
● Managing a team of junior customer service representatives.
● Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Salary: ₹15,000.00 - ₹50,000.00 per month
Schedule:
Night shift
Supplemental pay types:
Commission pay
Performance bonus
Ability to commute/relocate:
Mohali, Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
total work: 1 year (Preferred)
BPO: 1 year (Required)
Speak with the employer
++1-XXXXXXXXXX
Hiring Insights
💡 Quick Summary
Seeking a career-building opportunity? The Customer Sales Executive position is now open for candidates interested in the BPO Jobs sector. This role in Mohali offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
