Job Description
A CSA/SR.CSR in this role deals with a number inbound calls, pertaining to the client’s business. The
advisor provides excellent customer service and gives precise information to the customer ensuring
customer satisfaction and be able to persuade people to buy products or services.
KEY REQUIREMENTS
Answers Inbound customer calls with a friendly and positive manner and provides outstanding
service to the customer throughout the duration of the call.
Polite and customer service oriented
Able to understand the query and provide feasible solution
Willingness to work in different shifts – it will be a + hour shift with 1 hour break.
Transport boundary - within 30 kms from office premises. (Transport will be provided for the
shift starting in the early morning and ending by late night)
Flexible to work on Saturday and Sunday and there would be 1 week off on any of the days
advisor provides excellent customer service and gives precise information to the customer ensuring
customer satisfaction and be able to persuade people to buy products or services.
KEY REQUIREMENTS
Answers Inbound customer calls with a friendly and positive manner and provides outstanding
service to the customer throughout the duration of the call.
Polite and customer service oriented
Able to understand the query and provide feasible solution
Willingness to work in different shifts – it will be a + hour shift with 1 hour break.
Transport boundary - within 30 kms from office premises. (Transport will be provided for the
shift starting in the early morning and ending by late night)
Flexible to work on Saturday and Sunday and there would be 1 week off on any of the days
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Advisor position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.