Job Description
Customer Service Advisor (Full-time)
Deora Hyundai • Jodhpur, Rajasthan • via SimplyHired
19 hours ago
Full–time
Apply on SimplyHired
Job description
Acts as the primary liaison between customers and service technicians, managing the vehicle repair process from intake to delivery. They greet customers, diagnose vehicle issues, prepare detailed repair orders/estimates, and update customers on status, aiming to maximize satisfaction and productivity.
Key Responsibilities
• Customer Interaction: Greeting customers, listening to concerns, and explaining technical repairs in simple terms.
• Workflow Management: Scheduling service appointments and coordinating with technicians to ensure timely completion.
• Estimation & Documentation: Developing accurate cost estimates for parts and labor, and creating detailed repair orders.
• Sales & Upselling: Recommending necessary maintenance services and upselling additional services to meet dealership goals.
• Quality Control: Verifying that work performed meets company standards and reviewing the final invoice with the customer.
Deora Hyundai • Jodhpur, Rajasthan • via SimplyHired
19 hours ago
Full–time
Apply on SimplyHired
Job description
Acts as the primary liaison between customers and service technicians, managing the vehicle repair process from intake to delivery. They greet customers, diagnose vehicle issues, prepare detailed repair orders/estimates, and update customers on status, aiming to maximize satisfaction and productivity.
Key Responsibilities
• Customer Interaction: Greeting customers, listening to concerns, and explaining technical repairs in simple terms.
• Workflow Management: Scheduling service appointments and coordinating with technicians to ensure timely completion.
• Estimation & Documentation: Developing accurate cost estimates for parts and labor, and creating detailed repair orders.
• Sales & Upselling: Recommending necessary maintenance services and upselling additional services to meet dealership goals.
• Quality Control: Verifying that work performed meets company standards and reviewing the final invoice with the customer.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Advisor (Full-time) position is now open for candidates interested in the Customer Care Executive sector. This role in Jodhpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.