Hiring for Customer Service Advisor (Australian Process)

Responsibilities:

Should possess excellent Voice English Communication skills.

- Ability to handle difficult or irate customers effectively

- Ability to set expectations and deliver information in a positive and articulate way

- Professional and positive in interactions with others and is able to establish rapport quickly

-This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call within the assigned TAT/SLA

Eligibility:

Any Degree/HSC
Open to work 24*7 shifts, Voice process, Rotational Weekly off, Work from Office Environment
Should be comfortable with Graveyard Shifts
Should be based from Mumbai (Mandatory)
Excellent Communication skills to attend/resolve client issues on calls.
Candidates needs to have at least 6 months of International Voice Experience (Mandatory)

Job Type: Full-time

Salary: ₹20,000.00 - ₹40,000.00 per month

Ability to commute/relocate:

Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

International voice process: 1 year (Required)