Customer Service Agent

We are currently looking for Customer Service Representatives to support our customers with their online orders.

You will be responsible for providing exceptional customer service, answering general enquiries and following up on deliveries.

We are seeking highly driven individuals that strive to exceed expectations. You thrive on ensuring the best outcomes for the customer and are confident in conversing with all different types of people.

Key Details

Multiple Part Time roles: (20-30 hours per week over 5 shifts)

Full availability to be rostered between hours of Monday to Sunday, 8.00am - 2.00am

Commencement date : 0+ September 2024

Current Fixed term End date: 31 December 2024 (with the potential to extend)

Full availability December-January to cover our busiest times (we are closed Christmas Day only)

Full time training Monday to Friday, 5 days, 11am - 7pm from our office

Ellerslie location - right next to the train station.

Hybrid working model after training, nesting period and KPIs achieved

Auckland NZ based role

Technology required (for hybrid work model)