Job Description
Travvia, home of our brands JUCY & Star, has an exciting new opportunity at our Adelaide Branch! We are looking for a Customer Service Representative All Rounder to deliver outstanding customer focused results on a daily basis and help our customers live out their traveling dreams!
Casual position
What you'll be doing?
Meeting and greeting customers from all over the world
Working within a team to assist the Branch Manager in providing a seamless customer experience by delivering best practice service standards for vehicle rentals and providing consistency across branch operations.
Customer Service - Dispatching and returning rental motorhomes and campervans - including providing demonstrations to our customers on the operational features of our campervans.
Vehicle Detailing – Interior and exterior campervan and motorhome detailing
Campervan linen laundry – pitching in with the team to process laundry on site
Driving sales – rentals, excess reduction, and ancillary sales.
Conducting pre-hire vehicle basic safety inspections and quality checks to ensure vehicles are presented to a high standard and in a roadworthy condition (training provided)
Working within a team to ensure the branch is always clean and tidy.
Liaising effectively with external service providers
We are looking for someone who has:
Experience in delivering exceptional face to face customer service
A desire for a hands-on role in the Tourism or Rental Vehicle Industry
Rental car and campervan experience preferred (but not essential)
Proven sales experience is desirable
Ability to multitask in a fast-paced dynamic workplace and remain calm under pressure
Impeccable attention to detail
Proven conflict resolution skills and negotiation skills
Great computer skills to operate our Rental Reservation System and Office Products.
Ability to establish and maintain supplier & service centre relationships
Experience with minor domestic car/campervan repairs
Vehicle detailing experience is desirable
A full driver’s licence
Availability to work weekends and public holidays
At TRAVVIA we offer:
Opportunity to take your career further in the Tourism industry
Amazing company culture, working in a fun team environment with people from all over the world
Great perks, such as 5 days free campervan/car hire in Australia and New Zealand, and discounts at some of Australasia’s top Tourism and Hospitality attractions and destinations.
Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day.
We can't promise that this job will be easy, but we can promise support and the opportunity to work in a fun and vibrant environment, as part of a passionate and motivated team!
If you think JUCY and this opportunity sounds like you, please hit apply now we’d love to know more about you!
Job Type: Casual
Pay: $32.06 per hour
Work Authorisation:
Australia (Required)
Work Location: In person
Casual position
What you'll be doing?
Meeting and greeting customers from all over the world
Working within a team to assist the Branch Manager in providing a seamless customer experience by delivering best practice service standards for vehicle rentals and providing consistency across branch operations.
Customer Service - Dispatching and returning rental motorhomes and campervans - including providing demonstrations to our customers on the operational features of our campervans.
Vehicle Detailing – Interior and exterior campervan and motorhome detailing
Campervan linen laundry – pitching in with the team to process laundry on site
Driving sales – rentals, excess reduction, and ancillary sales.
Conducting pre-hire vehicle basic safety inspections and quality checks to ensure vehicles are presented to a high standard and in a roadworthy condition (training provided)
Working within a team to ensure the branch is always clean and tidy.
Liaising effectively with external service providers
We are looking for someone who has:
Experience in delivering exceptional face to face customer service
A desire for a hands-on role in the Tourism or Rental Vehicle Industry
Rental car and campervan experience preferred (but not essential)
Proven sales experience is desirable
Ability to multitask in a fast-paced dynamic workplace and remain calm under pressure
Impeccable attention to detail
Proven conflict resolution skills and negotiation skills
Great computer skills to operate our Rental Reservation System and Office Products.
Ability to establish and maintain supplier & service centre relationships
Experience with minor domestic car/campervan repairs
Vehicle detailing experience is desirable
A full driver’s licence
Availability to work weekends and public holidays
At TRAVVIA we offer:
Opportunity to take your career further in the Tourism industry
Amazing company culture, working in a fun team environment with people from all over the world
Great perks, such as 5 days free campervan/car hire in Australia and New Zealand, and discounts at some of Australasia’s top Tourism and Hospitality attractions and destinations.
Our values at JUCY are Fun, Family, Pride and Passion and we live and breathe these values every day.
We can't promise that this job will be easy, but we can promise support and the opportunity to work in a fun and vibrant environment, as part of a passionate and motivated team!
If you think JUCY and this opportunity sounds like you, please hit apply now we’d love to know more about you!
Job Type: Casual
Pay: $32.06 per hour
Work Authorisation:
Australia (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service All Rounder position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.