Customer Service Associate – Premium Voice Process – Kolkata, West Bengal

💰 ₹21,600 - ₹34,560 (Est.) 📍 Kolkata 🕐 Today

Job Description

RAIDMAX TECHNOLOGIES


Male Executives Required For Voice Process
RAIDMAX TECHNOLOGIES • Kolkata, West Bengal • via BeBee
2 days ago
Full–time
No Degree Mentioned
Apply on BeBee
Apply on ZipRecruiter India
Job description
Company Description

it is an international contact center

Job Description

Instant Joining in International Tech Support
No Bond, No Registration Charges
Lucrative Salary Package for Experienced in Tech Support
People from Other Sector Can Also Join Our Company
Job Role - Tech Support Executive / Sr.Tech support Executive
Process - Afternoon Shift ( 3 pm - 10 pm )
Salary - Rs Rs for freshers )
G...
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Fusion CX


Customer Service Associate – Premium Voice Process – Kolkata, West Bengal
Fusion CX • Kolkata, West Bengal • via Fusion CX Careers
2 days ago
Full–time
No Degree Mentioned
Apply on Fusion CX Careers
Job description
Are you looking for customer service jobs in Kolkata or call center voice process roles in a work-from-office environment? Fusion CX is hiring Customer Service Associates for a Premium Voice Process in Kolkata. This E-commerce customer care role is suited for graduates with prior BPO experience who have strong communication skills and are comfortable handling customer interactions over voice support.
Job Description:

About the Role

As a Customer Service Associate – Premium Voice Process, you will manage customer interactions through voice calls, ensure clear and professional communication, and deliver a consistent service experience aligned with defined operational guidelines

Key Responsibilities
• Handle customer interactions through voice support
• Communicate clearly and professionally to address customer queries
• Maintain accuracy and quality in customer interactions
• Follow process guidelines and operational standards
• Meet individual performance expectations related to service delivery
• Work collaboratively with team members and supervisors

Responsibilities may evolve based on operational requirements.
Job Requirements:

Education

Minimum Higher Secondary or equivalent
Experience
• Minimum 6 months of inbound customer service experience
• E-commerce background preferred

Skills & Competencies
• Versant Level 5 English proficiency
• Strong verbal communication skills
• Ability to confidently handle voice-based customer interactions
• Customer-focused mindset with a professional attitude
• Comfortable working in a structured, office-based environment

Work Details
• Process Type: Premium Voice Process
• Work Mode: Work From Office (WFO)
• Location: Kolkata, West Bengal

Why Join Fusion CX?

Fusion CX provides a structured and professional environment where customer service professionals can strengthen their voice support skills and grow within operations teams. This role offers stability, clear expectations, and opportunities to build long-term experience in premium customer service processes. If you are seeking call center voice process jobs or customer service roles to grow in a global company serving the customers of a premium E-Commerce client, apply now!

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Associate – Premium Voice Process – Kolkata, West Bengal position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Fusion CX

Frequently Asked Questions

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The expected salary for Customer Service Associate – Premium Voice Process – Kolkata, West Bengal in Kolkata is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Associate – Premium Voice Process – Kolkata, West Bengal is an on-site position based in Kolkata. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Associate – Premium Voice Process – Kolkata, West Bengal. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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