Customer Service -Back office

💰 ₹14,400 - ₹23,040 (Est.) 📍 Ahmedabad

Job Description

You will be part of the Back Office Customer Service team in Ahmedabad, handling customer queries through chat and providing accurate written resolutions. Your responsibilities will include:

- Responding to customer inquiries promptly and professionally.
- Delivering clear, accurate, and grammatically correct written resolutions.
- Supporting customers with service and sales-related requests.
- Maintaining high standards of quality, accuracy, and customer satisfaction.
- Following defined processes and contributing to continuous improvement initiatives.

To qualify for this role, you should:

- Be a fresher or experienced candidate with excellent written English skills at C1-level proficiency and zero grammatical errors.
- Hold an educational qualification of 10+3 Diploma / HSC / Any Graduate.
- Possess basic computer literacy and typing skills.
- Be willing to work in 24/7 rotational shifts.
- Demonstrate strong problem-solving ability and attention to detail.

The benefits of this position include a CTC ranging from 28,000 to 35,000, 5 days working schedule, night shift allowance, one-way cab facility, and PF, insurance, and gratuity. You will also experience a supportive, growth-oriented work culture with ample career development opportunities.

Please note that the work location is in person at the office in Ahmedabad. You will be part of the Back Office Customer Service team in Ahmedabad, handling customer queries through chat and providing accurate written resolutions. Your responsibilities will include:

- Responding to customer inquiries promptly and professionally.
- Delivering clear, accurate, and grammatically correct written resolutions.
- Supporting customers with service and sales-related requests.
- Maintaining high standards of quality, accuracy, and customer satisfaction.
- Following defined processes and contributing to continuous improvement initiatives.

To qualify for this role, you should:

- Be a fresher or experienced candidate with excellent written English skills at C1-level proficiency and zero grammatical errors.
- Hold an educational qualification of 10+3 Diploma / HSC / Any Graduate.
- Possess basic computer literacy and typing skills.
- Be willing to work in 24/7 rotational shifts.
- Demonstrate strong problem-solving ability and attention to detail.

The benefits of this position include a CTC ranging from 28,000 to 35,000, 5 days working schedule, night shift allowance, one-way cab facility, and PF, insurance, and gratuity. You will also experience a supportive, growth-oriented work culture with ample career development opportunities.

Please note that the work location is in person at the office in Ahmedabad.

💡 Quick Summary

Seeking a career-building opportunity? The Customer Service -Back office position is now open for candidates interested in the Back Office Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.

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Frequently Asked Questions

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The expected salary for Customer Service -Back office in Ahmedabad is ₹14,400 - ₹23,040 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service -Back office is an on-site position based in Ahmedabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service -Back office. Previous experience in Back Office Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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