Job Description
Full job description
Customer Service - Booking Confirmation
We are searching for an Freshers at our MSC India - Mumbai facility.
Primary Duties and Responsibilities
Once BL created, insert charges as per RA number updated in MBL and as per Rates fetched from TMS/Contract.
Update local charges as applicable.
Coordinate with Customer/ CSU/CC team for new shipper code as per query received from Docs team.
Co-ordinate with CSU team for Freight pending BL query to meet DTX deadline.
Ensure to complete manifest for AMS Filing service.
Ensure country specific requirements are followed
Ensure to manifest correct invoicing party code as per SOP
Ensure Accessorial charges applicable at ORIGIN/FREIGHT/Destination are followed
Manifest service contract rates for FAK/Named account.
Required Qualifications
Minimum Graduate
Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually.
Customer Service - Booking Confirmation
We are searching for an Freshers at our MSC India - Mumbai facility.
Primary Duties and Responsibilities
Once BL created, insert charges as per RA number updated in MBL and as per Rates fetched from TMS/Contract.
Update local charges as applicable.
Coordinate with Customer/ CSU/CC team for new shipper code as per query received from Docs team.
Co-ordinate with CSU team for Freight pending BL query to meet DTX deadline.
Ensure to complete manifest for AMS Filing service.
Ensure country specific requirements are followed
Ensure to manifest correct invoicing party code as per SOP
Ensure Accessorial charges applicable at ORIGIN/FREIGHT/Destination are followed
Manifest service contract rates for FAK/Named account.
Required Qualifications
Minimum Graduate
Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service - Booking Confirmation position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
