Customer Service Call Center Representative

Job Title: Call Center Representative

Location: New York, New York

Duties:

• Schedule appointments, reminder calls to patients.

• Book and reschedule clinic appointments.

• Answer customer inquiries regarding their clinic appointments.

• Must answer phones, utilize in house and pagers, and make overhead announcements.

• Other assignments as necessary.

• Extensive phone experience and computer literate.

Skills:

• 1 year of experience.

• Bilingual:Spanish Preferred

• Intermediate to advance skills in Microsoft Office applications, including Word, Excel and Outlook

• 1 yr of Call Center

• Payroll and Timekeeping experience required

Education:

• High School Diploma /GED.

Schedule Notes:

• Onsite either.

• 8:00 AM - 3:30 PM EST

Hours Per Day:

• 8.00

Hours Per Week:

• 40.00

Department:

• CORPORATE PAYROLL OPERATION

Job Type: Contract

Pay: $29.00 - $31.00 per hour

Expected hours: 40 per week

Education:

• High school or equivalent (Required)

Experience:

• Call center: 1 year (Required)

• Payroll and Timekeeping: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: On the road