Job Description
Full job description
Adelaide (Head Office), SA, Australia, 5000
Operational & Infrastructure Support
Casual
Due to the increase in business at U City, we are looking for an enthusiastic individual for a Part Time or Casual to commence immediately.
As a vital part of our team, you will play a key role in providing exceptional customer service across various departments, ensuring the smooth operation of U Cities diverse offerings, including a community services hub, state-of-the-art function centre, specialist disability accommodation, and retirement living.
Whether you’ve worked in customer-facing roles before or you're ready to make your debut, we’re looking for friendly, reliable team members who genuinely enjoy creating positive experiences.
Applicants with prior experience in hospitality, front office, customer facing roles is highly regarded! Past experience in Concierge, Security or Support Work would be desirable.
This role works across a rotating roster with hours across 6AM-12AM with occasional work overnight as required, with a current focus on afternoon / evenings & weekend shifts.
Key Responsibilities
Check in and
Deliver exceptional and proactive customer service to all users of UCity from residents, staff, contractors and visitors
Maintaining the security and access control of the building
Assisting the efficient delivery of contractor services
Answer incoming calls, provide information to assist clients/customers or refer them to an appropriate contact, either within the business or elsewhere
About You
Proficient in effective communication both face-to-face and over the phone
Background in the hotel or hospitality sector or a passion for people
Capable of handling various concurrent tasks efficiently
Skilled in using the Microsoft Office Suite as part of a role
Aligns with Uniting Communities’ values of being Kind, Bold and Genuine
About Us
Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
Why Work For Us?
In addition to your salary you can package up to $15,900 per year pre tax and additionally a $2,650 Meals and Entertainment card.
How could working for a Not-For-Profit impact your take home pay? Visit our salary packaging provider for details - Access Pay
Paid Maternity Leave
Early Intervention Physio Program
Discounted Private Health Insurance
What Next?
Please attach a cover letter addressing the role and your passion for working in this field and a current resume.
We will be shortlisting and interviewing applicants as they are submitted. Apply early.
As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.
Uniting Communities is an equal opportunity employer committed to a safe, inclusive workplace. We welcome applications from people of all backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse communities.
Adelaide (Head Office), SA, Australia, 5000
Operational & Infrastructure Support
Casual
Due to the increase in business at U City, we are looking for an enthusiastic individual for a Part Time or Casual to commence immediately.
As a vital part of our team, you will play a key role in providing exceptional customer service across various departments, ensuring the smooth operation of U Cities diverse offerings, including a community services hub, state-of-the-art function centre, specialist disability accommodation, and retirement living.
Whether you’ve worked in customer-facing roles before or you're ready to make your debut, we’re looking for friendly, reliable team members who genuinely enjoy creating positive experiences.
Applicants with prior experience in hospitality, front office, customer facing roles is highly regarded! Past experience in Concierge, Security or Support Work would be desirable.
This role works across a rotating roster with hours across 6AM-12AM with occasional work overnight as required, with a current focus on afternoon / evenings & weekend shifts.
Key Responsibilities
Check in and
Deliver exceptional and proactive customer service to all users of UCity from residents, staff, contractors and visitors
Maintaining the security and access control of the building
Assisting the efficient delivery of contractor services
Answer incoming calls, provide information to assist clients/customers or refer them to an appropriate contact, either within the business or elsewhere
About You
Proficient in effective communication both face-to-face and over the phone
Background in the hotel or hospitality sector or a passion for people
Capable of handling various concurrent tasks efficiently
Skilled in using the Microsoft Office Suite as part of a role
Aligns with Uniting Communities’ values of being Kind, Bold and Genuine
About Us
Uniting Communities is a leading, inclusive not-for profit community services organisation working alongside more than 80,000 South Australians each year to reduce inequality, improve wellbeing, overcome disadvantage and support people to live the best lives they can. We value diversity and are committed to providing respectful, accessible services.
Why Work For Us?
In addition to your salary you can package up to $15,900 per year pre tax and additionally a $2,650 Meals and Entertainment card.
How could working for a Not-For-Profit impact your take home pay? Visit our salary packaging provider for details - Access Pay
Paid Maternity Leave
Early Intervention Physio Program
Discounted Private Health Insurance
What Next?
Please attach a cover letter addressing the role and your passion for working in this field and a current resume.
We will be shortlisting and interviewing applicants as they are submitted. Apply early.
As an organisation, we are committed to protecting children, young people and vulnerable adults. All staff are required to work within our code of conduct and undergo relevant pre-employment checks.
Uniting Communities is an equal opportunity employer committed to a safe, inclusive workplace. We welcome applications from people of all backgrounds, including people with disabilities, Aboriginal and Torres Strait Islander peoples and those from culturally and linguistically diverse communities.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Concierge position is now open for candidates interested in the Hotel Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.