Customer Service Consultant

💰 $5,040 - $8,064 (Est.) 📍 Melbourne

Job Description

Job type

Full-time
 
Location
Melbourne VIC
 
Full job description
Role Purpose:
Be the friendly face and guiding hand for customers exploring our range of motorhomes, campervans, and caravans. Your mission is to make every interaction memorable, building genuine relationships and ensuring each customer enjoys a seamless, rewarding journey from their first visit through to their purchase.
Key Responsibilities
Strive to meet and exceed sales targets for all RV products, with customer satisfaction as your top priority.
Engage customers using modern sales techniques—listen closely, understand their travel dreams, and help them find the perfect fit, all while maintaining ethical standards.
Proactively reach out and follow up on sales leads using our CRM and other channels, making every customer feel valued and supported.
Keep customer records accurate and up-to-date, so you can provide tailored service and build lasting connections.
Ensure our sales yard and trade show displays always look their best—welcoming, tidy, and ready to inspire adventure.
Manage the handover and sale of ex-rental vehicles with care, ensuring a smooth, positive experience for every customer.
Champion workplace health and safety, creating a safe, enjoyable environment for both our customers and team.
Expertise Required
Outstanding sales, CRM, and customer service skills, along with clear communication and strong organisation.
Technical know-how about motor vehicles and RVs. Familiarity with Apollo brands is a big plus.
A passion for the RV lifestyle—keen to share tips, stories, and excitement with customers.
Commitment
Act with integrity in every situation. Consult with your manager whenever needed and stay flexible as the business grows and changes. Above all, always put the customer experience at the heart of everything you do.

Join Our Team: Sales Consultant Trainee
No Experience Needed – We Train and Develop You!
Start Your Career in RV Sales
We’re growing and looking for energetic people to join our friendly team at the RV Sales Centre in Melbourne. If you’re keen to learn, enjoy helping others, and want to kick-start your career, this is the opportunity for you.
What You’ll Do
Help customers choose the right Motorhome or Caravan for their adventures
Work towards sales targets with plenty of support
Keep our customer records organised and up to date
Represent our brand at trade shows and events
Who We’re Looking For
No previous sales experience required – just bring your positive attitude and willingness to learn
Full driver’s licence and a clean driving record
Good communication and presentation skills
Basic computer skills (Excel, Word, Outlook)
Enjoy working in a team and helping customers
What We Offer
Full training and ongoing support
Great earning potential
Competitive pay package
Free use of our Motorhomes for your own holidays
Fun, friendly, and supportive workplace
Ready to start your journey? Apply now and we’ll help you become a skilled RV Salesperson!

Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.

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💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Consultant position is now open for candidates interested in the Customer Care Executive sector. This role in Melbourne offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.

Sponsored

Job Details

Company Name: RV Sales Career page

Frequently Asked Questions

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The expected salary for Customer Service Consultant in Melbourne is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Consultant is an on-site position based in Melbourne. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Consultant. Previous experience in Customer Care Executive is a plus. Freshers may also apply depending on the employer's requirements.
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