Job Description
Candidate will be responsible to handle the queries and complaints from Flipkart customers on inbound calls.
PRIMARY DUTIES AND RESPONSIBILITIES
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their product.
Provide information including Delivery time and other quires related to product.
Fulfill invoice requests on purchased products.
ELIGIBILITY-
Should have working Laptop/PC and High-speed internet with minimum 5 mbps speed.Should have minimum 6 months experience in BPO. Freshers also considered.Should be proficient in spoken and written English & HindiAll agents to be cross skilled to manage all channel interactionsShould be comfortable working any 24/7 shift.
WORK CULTURE-
Work from Home.
6 days a week with 1 rotational off
24/7 any + hours shift
Job Types: Full-time, Fresher
Salary: ₹15,000.00 - ₹16,000.00 per month
Benefits:
Work from home
Schedule:
Rotational shift
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)Customer service: 1 year (Preferred)
Language:
English (Required)Hindi (Required)
PRIMARY DUTIES AND RESPONSIBILITIES
Follow procedures methodically to accurately respond to customers on Call.
Provide quotes and information to customers related to their product.
Provide information including Delivery time and other quires related to product.
Fulfill invoice requests on purchased products.
ELIGIBILITY-
Should have working Laptop/PC and High-speed internet with minimum 5 mbps speed.Should have minimum 6 months experience in BPO. Freshers also considered.Should be proficient in spoken and written English & HindiAll agents to be cross skilled to manage all channel interactionsShould be comfortable working any 24/7 shift.
WORK CULTURE-
Work from Home.
6 days a week with 1 rotational off
24/7 any + hours shift
Job Types: Full-time, Fresher
Salary: ₹15,000.00 - ₹16,000.00 per month
Benefits:
Work from home
Schedule:
Rotational shift
Ability to commute/relocate:
Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)Customer service: 1 year (Preferred)
Language:
English (Required)Hindi (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Excutive position is now open for candidates interested in the Fresher Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.
