Job Description
Leading American Fashion Brand “Members Only”, is looking for candidates to join their Customer Service team to handle backend sales/marketing .
Education:
· Bachelor’s Degree
Role Description:
• Proper urgency, dedication, and attention to quality when addressing customer requirements.
• Resolving customer complaints & queries brought to your attention under a specific timeline through mails.
• Maintaining a fast response time and great quality overall modes of customer communication.
• Identifying opportunities to increase customer satisfaction and revenue.
• Working cross-functionally to ensure customer issues are being flagged and adequately addressed.
• Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience.
• Manage relationships with existing affiliates, ensuring they are motivated and incentivized.
Knowledge and skills (general and technical):
Excellent English communication skills both verbal & written
Marketing skills – navigating social media channels including affiliate marketing, collaborations
Education:
· Bachelor’s Degree
Role Description:
• Proper urgency, dedication, and attention to quality when addressing customer requirements.
• Resolving customer complaints & queries brought to your attention under a specific timeline through mails.
• Maintaining a fast response time and great quality overall modes of customer communication.
• Identifying opportunities to increase customer satisfaction and revenue.
• Working cross-functionally to ensure customer issues are being flagged and adequately addressed.
• Coming up with ideas and strategies to increase customer activation, retention, shopping & improving customer experience.
• Manage relationships with existing affiliates, ensuring they are motivated and incentivized.
Knowledge and skills (general and technical):
Excellent English communication skills both verbal & written
Marketing skills – navigating social media channels including affiliate marketing, collaborations
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive ( 0 - 2 Year) position is now open for candidates interested in the Counter Sales Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
