Job Description
We are looking for a passionate and customer-oriented Customer Service Executive to join our jewellery brand. In this role, you will be the first point of contact for our customers, providing exceptional service, handling inquiries, and ensuring a delightful shopping experience.
Key Responsibilities:
· Assist customers with product inquiries, orders, and complaints via phone, email, or chat
· Provide detailed information about jewellery products, materials, and care instructions
· Handle returns, exchanges, and warranty claims efficiently
· Maintain a strong product knowledge to offer personalized recommendations
· Coordinate with sales and inventory teams to ensure smooth customer interactions
· Resolve customer issues promptly and professionally, ensuring satisfaction
Requirements:
· Proven experience in customer service, preferably in the jewellery or luxury goods industry
· Strong communication and interpersonal skills
· Proficiency in MS Office and CRM tools (experience with jewellery-specific systems is a plus)
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
Day shift
Work Location: In person
Speak with the employer
++1 +11662+371
Return to S
Key Responsibilities:
· Assist customers with product inquiries, orders, and complaints via phone, email, or chat
· Provide detailed information about jewellery products, materials, and care instructions
· Handle returns, exchanges, and warranty claims efficiently
· Maintain a strong product knowledge to offer personalized recommendations
· Coordinate with sales and inventory teams to ensure smooth customer interactions
· Resolve customer issues promptly and professionally, ensuring satisfaction
Requirements:
· Proven experience in customer service, preferably in the jewellery or luxury goods industry
· Strong communication and interpersonal skills
· Proficiency in MS Office and CRM tools (experience with jewellery-specific systems is a plus)
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
Day shift
Work Location: In person
Speak with the employer
++1 +11662+371
Return to S
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the Legal Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.