Job Description
Position: Customer Support Executive
Company: Carnot Technologies
Location: Marol, Andheri
Working Days: Mon-Sat Shift Timings: 9:30 am - 6:30 pm
Website: https://www.carnot.co.in About the
Company:
Carnot Technologies is an innovative Agri-tech company based in Andheri, Marol, dedicated to leveraging technology to improve agricultural efficiency and productivity. We are seeking a dedicated professional to join our team and support our mission.
About the Role:
We are seeking a Customer Support Executive to join our team in Marol, Andheri.
This role is essential in ensuring that our customers experience seamless service across all communication channels.
As the first point of contact, you will handle inquiries, resolve issues, and deliver a high level of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound communications (calls, emails, and chats) to assist customers with their queries and concerns.
Respond promptly and professionally to customer inquiries, ensuring that their needs are met.
Provide accurate and clear information about the company’s products, services, and policies.
Escalate unresolved issues to relevant internal teams to ensure timely resolutions.
Maintain customer records by updating account information in the company’s system. Ensure customer satisfaction through effective communication, problem-solving, and follow-up.
Immediate Joiners Preferred
Interested candidates can send their CV to: stellap@speshally.com
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
Company: Carnot Technologies
Location: Marol, Andheri
Working Days: Mon-Sat Shift Timings: 9:30 am - 6:30 pm
Website: https://www.carnot.co.in About the
Company:
Carnot Technologies is an innovative Agri-tech company based in Andheri, Marol, dedicated to leveraging technology to improve agricultural efficiency and productivity. We are seeking a dedicated professional to join our team and support our mission.
About the Role:
We are seeking a Customer Support Executive to join our team in Marol, Andheri.
This role is essential in ensuring that our customers experience seamless service across all communication channels.
As the first point of contact, you will handle inquiries, resolve issues, and deliver a high level of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound communications (calls, emails, and chats) to assist customers with their queries and concerns.
Respond promptly and professionally to customer inquiries, ensuring that their needs are met.
Provide accurate and clear information about the company’s products, services, and policies.
Escalate unresolved issues to relevant internal teams to ensure timely resolutions.
Maintain customer records by updating account information in the company’s system. Ensure customer satisfaction through effective communication, problem-solving, and follow-up.
Immediate Joiners Preferred
Interested candidates can send their CV to: stellap@speshally.com
Job Types: Full-time, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.