Job Description
Full job description
About the Role:
As a Customer Service Executive, you will be responsible for high-quality customer service by managing vehicle deliveries, facilitating onboarding, resolving inquiries and maintaining excellent vehicle presentation standards.
Perks & Benefits:
Bonus Incentive Scheme – Additional earning potentials through various streams of bonus incentives.
Employee Wellbeing Program – Access to comprehensive 24/7 real time support through chat or phone as well access to a wellbeing library of resources through Sonder for safety, mental and physical wellbeing.
Exclusive Discounts – Access special offers and discounts through platforms like SWAG/Employment Hero and Flare.
Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events.
Career Development – Ongoing training, mentorship, and opportunities for growth.
Key Duties & Responsibilities:
Prepare vehicles for client use, ensuring quality, safety, and readiness at all times.
Clean, wash, and detail vehicles to a high presentation standard.
Deliver and collect vehicles from client locations, maintaining punctuality and professionalism.
Handle customer interactions, providing clear communication and a positive service experience.
Support clients through onboarding and vehicle handover, explaining features and answering questions.
Work collaboratively with the team to ensure smooth daily operations and high service standards.
Experience the excitement of driving a variety of high-quality vehicles!
About You:
Valid driver's license with a clean driving record (Essential).
Ability to work full-time (40hr work week) with flexibility to work an 8‑hour rostered shift between 7:00am and 8:00pm (capacity to work Thursday-Monday is highly desirable).
Strong verbal and written communication skills to effectively interact with clients and team members.
Ability to work independently, manage your time effectively, and thrive in a team-based environment.
About Us:
Carbiz is proud to be a HRD 5 star employer of choice – 2025. We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 12,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for three consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most.
By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve.
We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;
Love what we do - We are passionate about delivering for our customers, team, and partners every time
Better than yesterday - We grow each day, learning from our experiences
Win with trust - Lead the market by being trusted, reliable and helpful
Collaborative core - Working smarter together
Valuing people - We respect our people, encourage their development, and reward their performance
Apply Now:
If you are looking for a Customer Service Executive position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you!
About the Role:
As a Customer Service Executive, you will be responsible for high-quality customer service by managing vehicle deliveries, facilitating onboarding, resolving inquiries and maintaining excellent vehicle presentation standards.
Perks & Benefits:
Bonus Incentive Scheme – Additional earning potentials through various streams of bonus incentives.
Employee Wellbeing Program – Access to comprehensive 24/7 real time support through chat or phone as well access to a wellbeing library of resources through Sonder for safety, mental and physical wellbeing.
Exclusive Discounts – Access special offers and discounts through platforms like SWAG/Employment Hero and Flare.
Team Celebrations – Monthly team lunches, birthday celebrations, and festive gatherings for major events.
Career Development – Ongoing training, mentorship, and opportunities for growth.
Key Duties & Responsibilities:
Prepare vehicles for client use, ensuring quality, safety, and readiness at all times.
Clean, wash, and detail vehicles to a high presentation standard.
Deliver and collect vehicles from client locations, maintaining punctuality and professionalism.
Handle customer interactions, providing clear communication and a positive service experience.
Support clients through onboarding and vehicle handover, explaining features and answering questions.
Work collaboratively with the team to ensure smooth daily operations and high service standards.
Experience the excitement of driving a variety of high-quality vehicles!
About You:
Valid driver's license with a clean driving record (Essential).
Ability to work full-time (40hr work week) with flexibility to work an 8‑hour rostered shift between 7:00am and 8:00pm (capacity to work Thursday-Monday is highly desirable).
Strong verbal and written communication skills to effectively interact with clients and team members.
Ability to work independently, manage your time effectively, and thrive in a team-based environment.
About Us:
Carbiz is proud to be a HRD 5 star employer of choice – 2025. We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 12,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for three consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most.
By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve.
We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;
Love what we do - We are passionate about delivering for our customers, team, and partners every time
Better than yesterday - We grow each day, learning from our experiences
Win with trust - Lead the market by being trusted, reliable and helpful
Collaborative core - Working smarter together
Valuing people - We respect our people, encourage their development, and reward their performance
Apply Now:
If you are looking for a Customer Service Executive position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you!
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the Event Management Jobs sector. This role in Abattoir offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.