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Customer Service Executive

Maharashtra , Mumbai , IN
Customer Care Executive >>
1 views

Customer Service Executive

Maharashtra , Mumbai , IN
Customer Care Executive >>
1 views

Description

Job Description:
• Understand the Company’s quality assurance policies & processes
• Understand customer behavior, demographics, interaction, feedback channels, etc.
• Analyze and maintain the Company’s online/offline reputation via various tools
• Timely reporting of all reputation data
• Coordination between different teams for suggested improvements
• Facilitate immediate issues and provide guest resolution
• Implement various proactive prevention measures to avoid negative feedback

Attributes

Company Name: The Hosteller

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    HR details Details

    503login
    2384 active listings
    Professional seller
    Registered for 1+ year
    Last online 1 year ago
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    Seller's profile

    Listing location

    Maharashtra , Mumbai , India
    19.3183904, 72.8991697
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