Customer Service Executive

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai 🕐 5 days ago

Job Description

Location: Mumbai ( Andheri ) WORK FROM OFFICE .

Pick up Drop within 25 Kms .

Shift Time: 8pm to 5am / 5:30pm to 2:30am (NIGHT SHIFT)

Experience: Freshers & 1+ year of experience into voiceEducational Qualifications: Any Under Graduate or Graduate

Job Description:Outbound calls to insurances for claim status and eligibility verification.
Denial documentation and further action.
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
Work cohesively in a team setting. Assist team members to achieve shared goals.
Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.
Communication / Issue escalation to seniors if there is any in a timely manner.

Departments: Service Delivery - Operations

Roles: Executive

Job Types: Full TimeNight Shift

Education: GraduateUndergraduate

Experience: Freshers & 1+ year of experience in voice

Locations: Mumbai

Job Type: Full-time

Salary: ₹15,000.00 - ₹28,000.00 per month

Ability to commute/relocate:

Passport Office , Marol , Mumbai - 4000+3, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you okay for WORK FROM OFFICE ?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Speak with the employer
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💡 Quick Summary

Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

Sponsored

Job Details

Company Name: Medusind Solutions

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Customer Service Executive in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Customer Service Executive is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Customer Service Executive. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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