Job Description
About the role: As a Customer Relations Executive at BLive, you will be responsible for driving online sales for our EV Tours. You need to have a good understanding of the tourism industry in Goa & have a background in the Hospitality industry.
Your key deliverables are to:
• Driving sales conversion of inbound enquiries on EV tours Hotline and upselling.
• Driving Collaborations & partnerships for OTA partners & travel agents.
• CRM management
• Customer satisfaction management – Driving positive reviews and handling grievances.
• Influencer marketing
Key Skills:
• Experience in handling OTAs
• Excellent communication skills
• Fluent in English and Hindi
• Problem solving skills
You must have:
• Graduation preferably in Travel and Tourism/ Hospitality.
• 2-5 years’ experience in customer relations preferably in from front office or travel agency.
Location : North Goa
Your key deliverables are to:
• Driving sales conversion of inbound enquiries on EV tours Hotline and upselling.
• Driving Collaborations & partnerships for OTA partners & travel agents.
• CRM management
• Customer satisfaction management – Driving positive reviews and handling grievances.
• Influencer marketing
Key Skills:
• Experience in handling OTAs
• Excellent communication skills
• Fluent in English and Hindi
• Problem solving skills
You must have:
• Graduation preferably in Travel and Tourism/ Hospitality.
• 2-5 years’ experience in customer relations preferably in from front office or travel agency.
Location : North Goa
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Goa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
