Job Description
Job Description Role
Customer Support Executive (Inbound) Location
Andheri East Experience
Min 3 Yrs. / Salary
18K to 22K Inhand Requirement
1 Position Job Description -
Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
Resolving client queries within the defined timeframe.
To resolve customer queries over the phone and/or email
Responsible for maintaining a level of professionalism with clients and working to establish a positive rapport with every customer.
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the companys bottom line by problem-solving and turning frustrated clients into repeat customers
Contact potential or existing customers to inform them about a product or service using provided Role
Customer Support Executive (Outbound Location
Andheri East Experience
Min 3 Yrs. / Salary
18K to 22K Inhand Requirement
1 Position Job Description
Answer questions about products or the company.
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Handle grievances to preserve the companys reputation
Maintain good client relations. scripts Candidate Profile (Inbound & Outbound)
Good Verbal & Written Communications Skills
Good Knowledge of Excel
Proven experience in a customer service role
Ability to learn about products and services and describe/explain them to prospects
Good negotiation skills with the ability to resolve issues and address complaints
Customer Support Executive (Inbound) Location
Andheri East Experience
Min 3 Yrs. / Salary
18K to 22K Inhand Requirement
1 Position Job Description -
Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
Resolving client queries within the defined timeframe.
To resolve customer queries over the phone and/or email
Responsible for maintaining a level of professionalism with clients and working to establish a positive rapport with every customer.
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the companys bottom line by problem-solving and turning frustrated clients into repeat customers
Contact potential or existing customers to inform them about a product or service using provided Role
Customer Support Executive (Outbound Location
Andheri East Experience
Min 3 Yrs. / Salary
18K to 22K Inhand Requirement
1 Position Job Description
Answer questions about products or the company.
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Handle grievances to preserve the companys reputation
Maintain good client relations. scripts Candidate Profile (Inbound & Outbound)
Good Verbal & Written Communications Skills
Good Knowledge of Excel
Proven experience in a customer service role
Ability to learn about products and services and describe/explain them to prospects
Good negotiation skills with the ability to resolve issues and address complaints
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.