Job Description
Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client servicing, and expert opinion. PHS administers a customized healthcare package for its clients.
Role Description
This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for managing customer service, support, and satisfaction. The role involves handling customer queries, complaints, and feedback, and ensuring timely resolution of issues. The Customer Service Executive will also be responsible for managing customer service operations and ensuring customer retention.
Qualifications
• Excellent interpersonal skills.
• Experience in managing customer satisfaction support, and service.
• Ability to handle customer queries, complaints, and feedback.
• Experience in customer service management.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.
• Must be a graduate.
• Experience in the healthcare industry is a plus.
• Freshers are also welcome.
Location: Andheri East, Mumbai, Maharashtra.
Drop your resume at [email protected] or Whatsapp at
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
