Job Description
Customer Service Voice Process + Upselling
- Hiring for Assistant Manager [Deputy Manager]
- Graduates only can apply (Any except BSC IT, MBA/CA/Dr.)
- Need at least 6 months to 2 years of BPO customer service experience.
- Candidates with excellent comms (B2+) with basic computer knowledge needed.
> Key requirement
1) To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the
queries & amp; requests to customer's satisfaction.
2) To identify and convert the opportunities for cross selling (banking product) on customer's call.
- Shift Timings : Rotational Males - 247 , Females - 7 am to 8 pm (Any + hours)
- 6 Days working,1 rotational off for first 3 months then 5 days working, 2 RO
- Salary : Up to 35,000 CTC
- Age - Upto 2+ years only
- No transportation facility.
- Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur) , Airoli to Seawoods.
No western line
Regard's
Fahad Shaikh
Job Type: Full-time
Salary: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Leave encashment
Life insurance
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Are you under the age of 2+?
Education:
Bachelor's (Required)
Experience:
total work: 1 year (Required)
Customer service: 1 year (Preferred)
Language:
English (Required)
Hindi (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the Bank Jobs sector. This role in Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.