Job Description
We are looking for a Customer Service Executive to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales and service representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Salary : Base Salary + Commission
Responsibilities
Process orders and Service calls via email or phone
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the Logistics department to ensure timely deliveries
Maintain and update sales and customer records
Develop monthly sales and service reports
Communicate important feedback from customers internally
Ensure sales targets are met and report any deviations
Stay up-to-date with new products and features
Requirements and skills
Excellent Communication skills
Proven work experience
Hands on experience with CRM software and MS Office (MS Excel in particular)
Understanding of sales and Service performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Preference given to someone who can speak multiple languages
Certification in Marketing, Sales or relevant field is a plus
Job Type: Full-time
Pay: ₹12,000.00 - ₹50,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Ability to commute/relocate:
Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Please type ' I Agree" to accept mentioned Base Salary plus commission pay in order for us to consider you
Experience:
total work: 1 year (Preferred)
Work Location: In person
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Salary : Base Salary + Commission
Responsibilities
Process orders and Service calls via email or phone
Check data accuracy in orders and invoices
Contact clients to obtain missing information or answer queries
Liaise with the Logistics department to ensure timely deliveries
Maintain and update sales and customer records
Develop monthly sales and service reports
Communicate important feedback from customers internally
Ensure sales targets are met and report any deviations
Stay up-to-date with new products and features
Requirements and skills
Excellent Communication skills
Proven work experience
Hands on experience with CRM software and MS Office (MS Excel in particular)
Understanding of sales and Service performance metrics
Excellent organizational and multitasking skills
A team player with high level of dedication
Ability to work under strict deadlines
Preference given to someone who can speak multiple languages
Certification in Marketing, Sales or relevant field is a plus
Job Type: Full-time
Pay: ₹12,000.00 - ₹50,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Ability to commute/relocate:
Narasimhanaickenpalayam, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Please type ' I Agree" to accept mentioned Base Salary plus commission pay in order for us to consider you
Experience:
total work: 1 year (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the BPO Jobs sector. This role in Coimbatore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.