Job Description
About Company:
Voylla is India's leading fashion jewelry brand. In a short span, Voylla has created a niche in the lifestyle segment with a strong omnichannel presence. With a stronghold on the manufacturing of fashion jewelry and the use of state-of-the-art technology, Voylla is on its way to creating history by traversing a territory yet unchartered. Brand Voylla is on the cusp of creating history in the jewelry segment.
Voylla is leading this exciting journey as a category leader and is on its way to building an aspirational and durable brand that will stand for value, quality, and irresistible choices, with sustained efforts in understanding the customer, setting up a robust back-end supported by the technology edge, and a finely detailed curetting. This shows over 10000 SKUs, which get refreshed with almost 1000 SKUs every week. Over a lakh customers have patronized us, making us the top jewelry brand. It is an enviable position to be in.
About the Internship:
Voylla Fashions Private Limited is searching for a dynamic and passionate customer service executive to join our team. If you have a knack for client interaction and building strong client relationships, then this is the perfect opportunity for you!
As a customer service executive, you will be responsible for providing exceptional support to our valued customers. Your role will involve handling customer inquiries and resolving any issues they may have, ensuring their overall satisfaction with our products and services.
Key responsibilities:
1. Engage with customers via multiple channels, such as phone, email, and live chat, to address their queries and concerns promptly and effectively
2. Build and maintain positive and long-lasting relationships with customers, ensuring their loyalty and repeat business
3. Provide accurate and detailed information about our products, promotions, and services to enhance customer experience and drive sales
4. Collaborate with cross-functional teams to ensure seamless order processing, timely delivery, and efficient issue resolution
5. Utilize MS Excel to maintain customer records, track interactions, and generate reports for management review
6. Continuously strive to improve customer service by staying up-to-date with product knowledge, industry trends, and best practices
7. Uphold a high standard of written and spoken English proficiency while communicating with customers to deliver a professional and personalized experience
If you have a passion for customer service, excellent communication skills, and are proficient in MS Excel, this is your chance to join a fast-growing and innovative fashion company.
Deadline:
2026-10-25 23:5+:5+
Skills required:
MS-Excel, Client Relationship, English Proficiency (Spoken) and English Proficiency (Written
Voylla is India's leading fashion jewelry brand. In a short span, Voylla has created a niche in the lifestyle segment with a strong omnichannel presence. With a stronghold on the manufacturing of fashion jewelry and the use of state-of-the-art technology, Voylla is on its way to creating history by traversing a territory yet unchartered. Brand Voylla is on the cusp of creating history in the jewelry segment.
Voylla is leading this exciting journey as a category leader and is on its way to building an aspirational and durable brand that will stand for value, quality, and irresistible choices, with sustained efforts in understanding the customer, setting up a robust back-end supported by the technology edge, and a finely detailed curetting. This shows over 10000 SKUs, which get refreshed with almost 1000 SKUs every week. Over a lakh customers have patronized us, making us the top jewelry brand. It is an enviable position to be in.
About the Internship:
Voylla Fashions Private Limited is searching for a dynamic and passionate customer service executive to join our team. If you have a knack for client interaction and building strong client relationships, then this is the perfect opportunity for you!
As a customer service executive, you will be responsible for providing exceptional support to our valued customers. Your role will involve handling customer inquiries and resolving any issues they may have, ensuring their overall satisfaction with our products and services.
Key responsibilities:
1. Engage with customers via multiple channels, such as phone, email, and live chat, to address their queries and concerns promptly and effectively
2. Build and maintain positive and long-lasting relationships with customers, ensuring their loyalty and repeat business
3. Provide accurate and detailed information about our products, promotions, and services to enhance customer experience and drive sales
4. Collaborate with cross-functional teams to ensure seamless order processing, timely delivery, and efficient issue resolution
5. Utilize MS Excel to maintain customer records, track interactions, and generate reports for management review
6. Continuously strive to improve customer service by staying up-to-date with product knowledge, industry trends, and best practices
7. Uphold a high standard of written and spoken English proficiency while communicating with customers to deliver a professional and personalized experience
If you have a passion for customer service, excellent communication skills, and are proficient in MS Excel, this is your chance to join a fast-growing and innovative fashion company.
Deadline:
2026-10-25 23:5+:5+
Skills required:
MS-Excel, Client Relationship, English Proficiency (Spoken) and English Proficiency (Written
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive in at Voylla Fashions Private Limited position is now open for candidates interested in the Remote Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
