Job Description
Urgent #Job openings for #CustomerService #CustomerSupport #Executive #US #International #BPO #ITCompany in #Noida #Delhi #NCR
Job Title: Customer Success Executives - (Customer Service/ Customer Excellence)
Position Objectives: Provide application and service support for customers in US Customers.
Job Description and Responsibilities:-
• Manage incoming calls and emails and handle appropriate follow-up calls and emails
• Analyze customer data to improve customer experience.
• Create and manage help topics and documentations.
• Minimize the customer churn rate
• Respond to customer queries via live chat and email.
Qualification and Skills:-
• Freshers to 2 Yrs experience with good communication experience.
• You are very fluent in English (Spoken and Written)
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are highly goal driven and work well in fast paced environments
Timings: US Shift (+ pm - 6 am)
Company Profile: IT Service & Solutions Company
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 - ₹300,000.00 per year
Schedule:
• Day shift
Ability to commute/relocate:
• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
Language:
• Fluent English (Preferred)
Shift availability:
• Night Shift (Preferred)
• Overnight Shift (Preferred)
Speak with the employer
++1
Job Title: Customer Success Executives - (Customer Service/ Customer Excellence)
Position Objectives: Provide application and service support for customers in US Customers.
Job Description and Responsibilities:-
• Manage incoming calls and emails and handle appropriate follow-up calls and emails
• Analyze customer data to improve customer experience.
• Create and manage help topics and documentations.
• Minimize the customer churn rate
• Respond to customer queries via live chat and email.
Qualification and Skills:-
• Freshers to 2 Yrs experience with good communication experience.
• You are very fluent in English (Spoken and Written)
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are highly goal driven and work well in fast paced environments
Timings: US Shift (+ pm - 6 am)
Company Profile: IT Service & Solutions Company
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 - ₹300,000.00 per year
Schedule:
• Day shift
Ability to commute/relocate:
• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
Language:
• Fluent English (Preferred)
Shift availability:
• Night Shift (Preferred)
• Overnight Shift (Preferred)
Speak with the employer
++1
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive |International BPO| | US Shift position is now open for candidates interested in the BPO Jobs sector. This role in Uttar Pradesh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
