Job Description
Customer Service Executive (International Voice Process)
Work Mode: Customer Service (Voice International)
Eligibility Criteria:
• Minimum 6 months of BPO experience
• Mandatory International Voice Process experience
• Excellent communication skills
Roles and responsibilities
• Respond to customer inquiries via phone, email, chat, or other communication channels with clarity, professionalism, and cultural sensitivity.
• Provide timely, accurate, and personalized support to ensure high customer satisfaction and loyalty.
• Use excellent verbal and written communication skills to articulate solutions clearly, maintain a professional tone, and simplify complex information for global customers.
• Capture customer feedback, identify trends, and share insights with the management team to help improve products and services.
• Shifts & Weekly Offs:
5.5 days working
• Rotational shifts & rotational offs*
• Cab Facility:
180 two-way cab for male employees during night shifts
One-way cab for female employees during odd hours
Work Mode: Customer Service (Voice International)
Eligibility Criteria:
• Minimum 6 months of BPO experience
• Mandatory International Voice Process experience
• Excellent communication skills
Roles and responsibilities
• Respond to customer inquiries via phone, email, chat, or other communication channels with clarity, professionalism, and cultural sensitivity.
• Provide timely, accurate, and personalized support to ensure high customer satisfaction and loyalty.
• Use excellent verbal and written communication skills to articulate solutions clearly, maintain a professional tone, and simplify complex information for global customers.
• Capture customer feedback, identify trends, and share insights with the management team to help improve products and services.
• Shifts & Weekly Offs:
5.5 days working
• Rotational shifts & rotational offs*
• Cab Facility:
180 two-way cab for male employees during night shifts
One-way cab for female employees during odd hours
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive( international process ) position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
