Customer Service Executive

LOCATION:
SALARY:
negotiable
POSTED:
2 months ago
CATEGORY:
DEADLINE:
February 21, 2024
CUSTOMER SERVICE EXECUTIVE
Greetings from Jobingo HR Solution…!!!
This is to inform you currently we Have Urgent Openings for Our Client.
Functional Area: customer service executive, Finance
Role Category: Customer Service Executive
No. of Vacancies: 35
Education: Any Graduate
Experience: 1 Year to 3 Year Experience (Similar Role)
Job Location: Jaipur
Job Industry: Finance/ credit / FINTECH/relevant startups.
Salary Package: Salary no bar for deserving candidate.
Basic Salary: 18,000 + Incentives
Gender Preference: Female
Interview Timing: 11 AM – 4 PM

Job Description:

Customer Service Executive communicate with costumer throw varies ways utilize a variety of software tool to navigate costumers explain all the process and solve the queries of costumers .

Responsibilities & duties:

Customer Service Executive position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Associates communicate with customers’ primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
Good comprehension skills ability to clearly understand and state the issues customers present.
Customer Service Executive Ability to maintain composure in highly escalated situations
Requirement & Skill

CUSTOMER SERVICE EXECUTIVE
Minimum 1 year of experience in Email/Chat/In call and Outbound calling process in any BPO, e-commerce, fintech and any customer experience organization.
Proven customer support experience or experience as a Client Service Representative.
Flexible with the working schedule, may be expected to work weekends, holidays, and events.
Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service.
Familiarity with CRM systems and practices.
Strong phone contact handling skills and active listening.
Maintain regular and reliable attendance, including the daily schedule as assigned.
Graduation and above (12th pass only in exceptional case).
Excellent verbal/written communication skills and basic computer knowledge.
Age should be maximum 28.
Work from office and 6 days working (roster off)
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