CUSTOMER SERVICE EXECUTIVE

💰 ₹21,600 - ₹34,560 (Est.) 📍 Jaipur

Job Description

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CUSTOMER SERVICE EXECUTIVE

Alliance Recruitment Agency
Jaipur, Rajasthan
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10 hours agoFull–time
Job Description:

Responsibilities:
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
• Associates communicate with customers’ primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
• Good comprehension skills ability to clearly understand and state the issues customers present.
• Ability to maintain composure in highly escalated situations.

REQUIREMENTS:
• Minimum 1 year of experience in Chat/Incall and Email process in any BPO, e-commerce, fintech and any customer experience organization.
• Proven customer support experience or experience as a Client Service Representative.
• Flexible with the working schedule, may be expected to work weekends, holidays, and events.
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
• They will be creative and analytical problem solvers with a passion for excellent customer service
• Familiarity with CRM systems and practices.
• Strong phone contact handling skills and active listening.
• Maintain regular and reliable attendance, including the daily schedule as assigned.
• Graduation and above (12th pass only in exceptional case).
• Excellent verbal/written communication skills and basic computer knowledge.
• Age should be maximum 28.
• Work from office and 6 days working (roster off).
• Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-15 kms).

Educational Details: Graduation

City: Jaipur

State: Rajasthan

PostalCode: 302018

Occupational Category: Permanent

Recruiter: Shubhajit Kirtaniya - ++1 - 8+1074XXXXXX

Workhours: Full Time

Qualifications:

Graduation and above

Created Date: 21-02-2026

Responsibilities:
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
• Associates communicate with customers’ primarily through mail/call/chat and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
• Good comprehension skills ability to clearly understand and state the issues customers present.
• Ability to maintain composure in highly escalated situations

Experience Requirements:Minimum 1 year of experience in Chat/Incall and Email process in any BPO, e-commerce, fintech and any customer experience organization.

Industry: FINANCE/ CREDIT / FINTECH/RELEVANT

Salary Range: 1800XXXXXX INR

💡 Quick Summary

Seeking a career-building opportunity? The CUSTOMER SERVICE EXECUTIVE position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.

Sponsored

Job Details

Company Name: Alliance Recruitment Agency

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for CUSTOMER SERVICE EXECUTIVE in Jaipur is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, CUSTOMER SERVICE EXECUTIVE is an on-site position based in Jaipur. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for CUSTOMER SERVICE EXECUTIVE. Previous experience in Customer Care Executive is a plus. Freshers may also apply depending on the employer's requirements.
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