Job Description
JOB Description
Keep records of the customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.
Listen and respond to customers’ needs and concerns.
Review and make changes to customers’ accounts
Process orders, forms and applications
Follow up to ensure that appropriate actions were taken on customers’ requests
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Compliance with SOPs/Circulars: Ensuring the process is managed/handled as per the SOPs/circular/Exchange guideline.
Job Type: Full-time
Salary: ₹15,000.00 - ₹22,000.00 per month
Schedule:
Morning shift
Ability to commute/relocate:
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Executive position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
