Responsibilities

Answering Phones And Explaining Services Offered By The Company.

Contacting Existing Customers As Well As Prospective Customers Using Scripts.

Obtaining Customer Information And Other Relevant Data.

Asking Questions To The Customer And Understanding Their Specifications.

Resolving Queries And Issues Related To The Products And Services.

Making Recordings Of All The Sales Phone Calls And Sales Deals.

Taking And Processing Product Orders In A Professional Manner.

Maintaining The Database Of The Customers On A Regular Basis.

Suggesting Solutions Based On Customer’s Needs And Requirements.

Requirements

High School Graduate Or Diploma.

Work Experience As A Telecaller, Semi Voice Process Or A Similar Role In The Sales Department.

Professional Certification Sales And Marketing Will Be An Advantage.

Great Interpersonal Skills.

Exceptional Oral And Written Communication Skills.

Strong Organizational Skills.

Ability To Work In A Team Or Individually As And When Required.

Ability To Manage And Handle Multiple Tasks.

Outstanding Problem-Solving Skills.

Exceptional Attention To Detail.

Hard-Working Individual.

Good Time Management Abilities.

Strong Decision-Making Skills.

Languages Know : Hindi, English (Must) to be in Fluent.

More about this Customer Service Executive job

India Filings Private Limited is aggressively hiring for the job profile of Customer Service Executive for 16 open positions at Chennai in Chetput locality. Kindly go through the FAQs below to get all answers related to the given job